Privacy Policy
Privacy Policy
Effective Date: 30/09/2025
Last Updated: 12/10/2025
Novello Consulting LTD (“we”, “us”, or “our”) is committed to protecting the privacy of individuals who visit our website.
This Privacy Policy outlines how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Business Name: Novello Consulting LTD
Business Address: Available on request
Email: murray@novelloconsulting.co.uk
Website: www.novelloconsulting.co.uk
Data Controller: Novello Consulting
2. What Information We Collect
When you use our website or contact us, we may collect the following personal information:
Name
Email address
Phone number (if provided)
Company name (if applicable)
Any other information you choose to share via the contact form or email
We do not collect any sensitive personal data.
3. How We Use Your Information
We use the information you provide to:
Respond to your enquiries
Communicate about our services
Manage and deliver our consultancy services
Maintain internal records for business purposes
Comply with any legal or regulatory obligations
We will never sell, rent, or trade your personal data.
4. Legal Basis for Processing
Under UK GDPR, we process your personal data based on the following lawful bases:
Consent – when you submit your details via our contact form
Legitimate interest – to respond to business enquiries or provide our services
Legal obligation – where necessary to comply with legal requirements
5. How Long We Keep Your Data
We retain your personal data only for as long as necessary to fulfil the purpose it was collected for, including to comply with legal, accounting, or reporting obligations.
Typically, contact form submissions are stored for up to 12 months, unless a client relationship is established.
6. Data Sharing
We do not share your personal data with third parties, except:
When required by law or regulatory obligation
With service providers (e.g., website host or email platform) who help us operate our business — all of whom are subject to strict data protection obligations
7. Your Rights
Under the UK GDPR, you have the following rights:
The right to access your personal data
The right to correct inaccurate data
The right to request erasure ("right to be forgotten")
The right to restrict or object to processing
The right to data portability
The right to withdraw consent (where consent is the lawful basis)
To exercise any of these rights, please contact us at murray@novelloconsulting.co.uk
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):
www.ico.org.uk our reference number is ZC040432
8. Cookies
Our website may use minimal cookies to improve functionality. If cookies are used, a cookie banner will appear to allow you to accept or reject non-essential cookies in accordance with UK law.
9. External Links
Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Email: murray@novelloconsulting.co.uk
Business Name: Novello Consulting LTD